Total Quality
Janitorial Services
 
 

About Total Quality

Since 1993, Total Quality has provided the best in janitorial services to the leading property management firms and building owners in the Metropolitan Washington area. Our unpretentious approach to simply “cleaning our buildings” has proven to be the successful factor in our rapid corporate growth and expansion of our impressive client base. At Total Quality, we strive to make cleaning simple, thorough, and environmentally safe for both the tenant and the service worker. This corporate attitude is the basis of our success today, where Total Quality now services over 16 million square feet of commercial and GSA office space.

The “Total Quality Difference” is our mandatory mid-management concentration on each individual property or facility that Total Quality services. Each of our accounts receives direct attentiveness from the area manager, the operations manager, the quality control inspector, as well as the executive staff of Total Quality. While many contractors maintain that the building supervisor is the key to great service, we at Total Quality know that it is really the quality and commitment of an area manager who is assigned to an account that is the key to consistency of that great service. An area manager that meets daily with building supervisors, project managers, and day porter/matrons ensures that the cleaning team assigned to a facility works as a team and is being “managed,” not just “supervised.” Clients have the opportunity to talk with our area managers throughout each week and this builds and strengthens confidence that Total Quality is on-site, getting the job done.

One of the most significant achievements any commercial cleaning organization can achieve is to maintain its original base of business. Total Quality is proud to say that after 18 years, we still provide services to our first client. Total Quality is a Minority-Owned, Certified LSDBE in the District of Columbia; is Green Seal Certified; and is a member of the International Sanitary Supply Association (ISSA) [a trade association of more than 4,700 member companies from over 83 countries that manufacture, market and distribute cleaning and maintenance products, equipment and related services to hospitals and other healthcare facilities, schools, factories, foodservice establishments, corporate complexes, commercial businesses, and a vast array of other industrial and institutional facilities worldwide], and the US GREEN BUILDING COUNCIL. The U.S. Green Building Council is a 501(c)(3) non-profit community of leaders working to make green buildings available to everyone within a generation. USGBC created the LEED green building certification program, which encourages and accelerates global adoption of sustainable green building and development practices through a suite of rating systems that recognize projects that implement strategies for better environmental and health performance.

We at Total Quality are confident that our future growth will only continue to be successful as a result of our commitment to quality. Green Cleaning is becoming the preferred type of custodial service for facilities throughout the country. Total Quality is a local leader in providing cleaning that is safer for the environment and has been so for over the last decade. Many of the prestigious buildings that we service have been converted to our Green Cleaning “The TQ Way” Program. It is our goal to educate each of our clients regarding the advantages of “going green” and helping to preserve our precious environment for future generations.

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LSDBE Certified

Green Seal Certified




Contact
Total Quality

8311 Wisconsin Avenue,
Suite C-18
Bethesda, MD 20814-3126
(202) 248-9700 Tel.
(202) 722-1670 Fax
info@TQServices.biz

 

 
 

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